About Me

Hi, I'm Chetan Sharma.

A payroll professional passionate about operational excellence, process automation, and building systems that scale.

13+ Years Experience
25+ Countries Managed
99.8% Accuracy Rate
Chetan Sharma - Global Payroll Expert

My Story

With over 13 years in global payroll operations, I've had the privilege of working with some of the world's leading organizations to build, migrate, and optimize payroll systems across multiple countries. My journey began at AON Hewitt, where I developed my foundation in benefits administration and HR operations. From there, I moved to Xerex Business Services, expanding into multi-country payroll processing across APAC.

Today, as Global Payroll Implementation Manager at Deel, I lead complex implementation projects spanning 25+ countries, while building automation tools that have transformed how our teams work. I realized that as companies grow, their payroll systems often fail to keep up -- processes remain manual, data lives in silos, and compliance becomes a ticking time bomb.

This is where I found my niche: bridging the gap between chaotic growth and structured efficiency. I don't just "run payroll"; I build the engines that make payroll run itself. Whether it's designing a validation algorithm that catches errors before they happen or migrating 2,000 employees to a new platform without a single missed payment, I thrive on the challenge of making the complex feel simple.

What I'm Looking For

I'm currently exploring opportunities where I can:

  • Lead global payroll transformation initiatives
  • Build and mentor high-performing implementation teams
  • Drive automation and AI integration in payroll operations
  • Work with organizations committed to operational excellence

Career Journey

Global Payroll Implementation Manager
Deel (formerly Safeguard Pay)
Oct 2018 - Present (6+ Years)
  • Led multi-country payroll transitions across 5+ jurisdictions (Hong Kong, Singapore, Indonesia, UAE) while maintaining 99.8% accuracy and reducing cutover cycle by 25%
  • Orchestrated end-to-end payroll processing for APAC and EMEA regions; spearheaded strategic vendor selection and contract negotiation
  • Coordinated international payroll vendor transitions; ensured 100% statutory compliance
  • Country Expertise: Hong Kong (MPF/IR56B) | Singapore (CPF/SDL) | UAE (Gratuity) | Indonesia (BPJS)
  • Acted as key client point of contact; managed weekly communications; driving 95%+ satisfaction
  • Reconciled parallel + live payroll runs; identified & resolved 100+ critical data gaps
  • Delivered comprehensive training on payroll platforms & global compliance practices (50+ users)
  • Ensured SOC 1 audit compliance; responded to 100% of auditor queries within SLA
  • Maintained RCA tracker; recorded payroll errors; implemented corrective/preventive plans (35% defect reduction)
  • Managed & mentored 8+ Implementation Consultants; 3 promoted within 18 months
  • Built enterprise automation dashboards eliminating 15+ manual hours/week using AI-powered solutions
  • Led "Project Unity" migration initiative for 2,000+ employees across 18+ countries with zero payroll disruption
  • Configured end-to-end payroll modules in HRM systems including employee master data, salary structures, tax calculations, and statutory deductions
  • Set up complete payroll processing workflows from scratch: time attendance integration, leave management linkage, bonus computations, and final settlement calculations
  • Designed & implemented custom payroll formulas for earnings, deductions, reimbursements, and compliance specific components across multiple countries
  • Built comprehensive payroll reporting architecture including payslip generation, tax reports, provident fund statements, and management dashboards
  • Established seamless integrations between payroll modules and GL/finance systems, banking platforms, and government portals for automated filings
Benefits Administrator
Xerex Business Services
May 2014 - Jan 2017 (3 Years)
  • Performed complex benefit processes and calculations on legacy systems with 99%+ accuracy
  • Prepared eligibility files for vendor submission maintaining zero compliance violations
  • Administered COBRA and QMCSO compliance for 500+ employees across terminated and retired employee categories
  • Managed health and welfare benefit categories including DBP, HIPAA, LOA, enrollment, and Medicare eligibility
  • Processed data for 500+ employees with zero compliance violations
HR & Benefits Coordinator
AON Hewitt
Apr 2011 - May 2014 (3 Years)
  • Maintained Vantive HR Portal for 15+ enterprise clients managing 500K+ employee records
  • Loaded, added, updated, and removed employee coverage data with precision and accuracy
  • Coordinated with onshore teams via real-time updates ensuring data consistency across systems
  • Created processing guides tailored to individual client requirements
  • Mentored new hires in HR and benefits processing procedures
  • Recognized with Gold Award for Client Value and Benefits Champ Award for excellence in benefits administration

Education & Certifications

Bachelor of Science

Rajasthan University

Payroll Compliance

Professional Certification

Want to work together?

I'm always open to discussing new challenges and opportunities in the global payroll space.

Contact Me
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