13+ Years of Excellence

Professional Journey

A track record of successful implementations, process optimizations, and strategic leadership in the global payroll industry.

Global Payroll Implementation Manager

Deel (formerly Safeguard Pay)
Oct 2018 - Present (6+ Years) Remote / Global
  • Led multi-country payroll transitions across 5+ jurisdictions (Hong Kong, Singapore, Indonesia, UAE) while maintaining 99.8% accuracy and reducing cutover cycle by 25%
  • Orchestrated end-to-end payroll processing for APAC and EMEA regions; spearheaded strategic vendor selection and contract negotiation
  • Coordinated international payroll vendor transitions; ensured 100% statutory compliance
  • Country Expertise: Hong Kong (MPF/IR56B) | Singapore (CPF/SDL) | UAE (Gratuity) | Indonesia (BPJS)
  • Acted as key client point of contact; managed weekly communications; driving 95%+ satisfaction
  • Reconciled parallel + live payroll runs; identified & resolved 100+ critical data gaps
  • Delivered comprehensive training on payroll platforms & global compliance practices (50+ users)
  • Ensured SOC 1 audit compliance; responded to 100% of auditor queries within SLA
  • Maintained RCA tracker; recorded payroll errors; implemented corrective/preventive plans (35% defect reduction)
  • Managed & mentored 8+ Implementation Consultants; 3 promoted within 18 months
  • Built enterprise automation dashboards eliminating 15+ manual hours/week using AI-powered solutions
  • Led "Project Unity" migration initiative for 2,000+ employees across 18+ countries with zero payroll disruption
  • Configured end-to-end payroll modules in HRM systems including employee master data, salary structures, tax calculations, and statutory deductions
  • Set up complete payroll processing workflows from scratch: time attendance integration, leave management linkage, bonus computations, and final settlement calculations
  • Designed & implemented custom payroll formulas for earnings, deductions, reimbursements, and compliance specific components across multiple countries
  • Built comprehensive payroll reporting architecture including payslip generation, tax reports, provident fund statements, and management dashboards
  • Established seamless integrations between payroll modules and GL/finance systems, banking platforms, and government portals for automated filings

Benefits Administrator

Xerex Business Services
May 2014 - Jan 2017 (3 Years) Indore, India
  • Performed complex benefit processes and calculations on legacy systems with 99%+ accuracy
  • Prepared eligibility files for vendor submission maintaining zero compliance violations
  • Administered COBRA and QMCSO compliance for 500+ employees across terminated and retired employee categories
  • Managed health and welfare benefit categories including DBP, HIPAA, LOA, enrollment, and Medicare eligibility
  • Processed data for 500+ employees with zero compliance violations

HR & Benefits Coordinator

AON Hewitt
Apr 2011 - May 2014 (3 Years) Gurgaon, India
  • Maintained Vantive HR Portal for 15+ enterprise clients managing 500K+ employee records
  • Loaded, added, updated, and removed employee coverage data with precision and accuracy
  • Coordinated with onshore teams via real-time updates ensuring data consistency across systems
  • Created processing guides tailored to individual client requirements
  • Mentored new hires in HR and benefits processing procedures
  • Recognized with Gold Award for Client Value and Benefits Champ Award for excellence in benefits administration

Skills & Expertise

Specialized Knowledge & Technical Proficiencies

Payroll & Compliance

Multi-country payroll Cutover planning SOC 1 audits RCA analysis Parallel runs Data validation UAT/SIT testing

Systems & Vendors

Deel Unity Payroll2u Vendor transitions Contract negotiation SLA management

Global Compliance

Hong Kong (MPF/IR56B) Singapore (CPF/SDL) UAE (Gratuity) Indonesia (BPJS) Multi-jurisdiction laws

Automation & AI

Automation frameworks AI-assisted development Google Apps Script Advanced formulas Workflow optimization Data Migration

Leadership

Team mentoring Implementation consulting Risk management Cross-functional collab Auditor coordination Stakeholder management

Tools & Platforms

Advanced spreadsheets Monday.com Gainsight Slack Microsoft Teams VLOOKUP/XLOOKUP

What I'm Looking For Next

I am seeking a challenging leadership role that leverages my deep expertise in global payroll implementation and transformation.

Target Roles

  • Global Payroll Manager
  • Implementation Direction
  • Payroll Transformation Lead
  • Head of Payroll Operations

Organization Type

  • High-Growth Tech (Series C+)
  • Enterprise Multi-National
  • Global EOR/Payroll Platforms
  • Remote-First Organizations

Professional Experience

A timeline of impactful roles and projects delivering value for global organizations.

Chetan's Assistant CS

Chetan's AI Assistant

Online

👋 Hi! I'm Chetan's AI Assistant.

I can help you learn about Chetan Sharma's professional background, skills, projects, and experience.

What would you like to know?

AI assistant for Chetan Sharma's profile only